Privacy Policy

About ContentIJ

ContentIJ is an AI-powered content optimization SaaS platform operated by ContentIJ Inc., located in Surat, India. We help marketers and creators optimize their content for better performance and SEO results.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and email address
• Payment information (processed securely by third-party providers)
• Company name and website URL (optional)
• Profile preferences and settings

Usage Information

We automatically collect information about how you use our platform:

• Content you analyze and optimize
• Features you use and frequency of use
• Device information and browser type
• IP address and general location

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze platform usage:

• Essential cookies for platform functionality
• Google Analytics for usage statistics
• Performance cookies to optimize loading times

How We Use Your Information

We use your information to:

• Provide and improve our content optimization services
• Process payments and manage your account
• Send important updates about your account or our services
• Provide customer support and respond to your inquiries
• Analyze platform usage to enhance user experience
• Ensure platform security and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

Service Providers

• Payment processors (Stripe, PayPal) for billing
• Email service providers for communications
• Cloud hosting providers for data storage
• Analytics providers (Google Analytics)

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights, property, or safety of our users.

Data Security

We implement industry-standard security measures to protect your information:

• SSL encryption for data transmission
• Secure data centers with restricted access
• Regular security audits and updates
• Limited employee access on a need-to-know basis

Your Rights

You have the right to:

• Access and review your personal information
• Update or correct your account information
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of non-essential communications
• Disable cookies through your browser settings

Data Retention

We retain your information as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, or legitimate business purposes for up to 7 years.

International Transfers

As a global service, your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Children's Privacy

ContentIJ is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information has been collected, we will delete it promptly.

Policy Updates

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

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